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I have buy, but the game dont thing so?;)

PostPosted: Sat Oct 22, 2011 6:09 am
by Rammstein
When i play the game on steam, is all okay for a while, but when i restart a level sometime or continued, i become a massage that i dont have buy the game, or the serial is cracked or what...but on steam i dont have become a serieal and im realy sure that i buy it ;) And it sucks when i haved a new worldrecord and than come this...



Sorry for english, i dont speak/write any time :)

Re: I have buy, but the game dont thing so?;)

PostPosted: Sat Oct 22, 2011 10:49 am
by rt
Rammstein wrote:When i play the game on steam, is all okay for a while, but when i restart a level sometime or continued, i become a massage that i dont have buy the game


Please send us the files Client.txt and Server.txt from:
(Windows 7) C:\Users\<username>\AppData\Roaming\Clones\Cache\Log\
(Windows XP) C:\Documents and Settings\<username>\Application Data\Clones\Cache\Log\

The contents of these files will help us narrow down what might be causing the problem. Thanks!

Re: I have buy, but the game dont thing so?;)

PostPosted: Sat Oct 22, 2011 11:35 am
by Rammstein
Sure, can you give me a email address to send this?

Re: I have buy, but the game dont thing so?;)

PostPosted: Sun Oct 23, 2011 1:59 pm
by tom

Re: I have buy, but the game dont thing so?;)

PostPosted: Sun Oct 23, 2011 2:51 pm
by Rammstein
okay thx. I have send it

Re: I have buy, but the game dont thing so?;)

PostPosted: Mon Oct 24, 2011 6:45 pm
by Booj
I am getting this same problem. Right after I beat Trillip's final level on medium, the game says I pirated it. It's the first time it has happened in the year I have owned the game on Steam. I will send my file too if it helps.

Re: I have buy, but the game dont thing so?;)

PostPosted: Tue Oct 25, 2011 12:11 am
by tom
We narrowed it down to a problem caused by a recent steam client update. We will be releasing a clones patch shortly to get around this problem.

Thanks for your patience.

Re: I have buy, but the game dont thing so?;)

PostPosted: Tue Oct 25, 2011 10:58 am
by rt
This issue should be resolved now, to ensure you have the latest version right-click on Clones in your Steam Library, select "Properties" and on the "Local Files" tab click on "Verify Integrity Of Game Cache..."

Re: I have buy, but the game dont thing so?;)

PostPosted: Fri Oct 14, 2016 5:30 am
by allph
Dont worry